FAQs
Have a question about our services, booking process, or creative approach? Here are some of the most common queries we get from clients, along with our answers to help you plan your perfect shoot.
Our standard packages cover up to one hour of final edited footage. Additional coverage can be arranged based on your project needs.
We fly the DJI Mini 3 Pro, delivering high-quality 4K aerial footage with smooth, cinematic movement and stunning clarity.
We only accept card payments through EFT (Electronic Funds Transfer). A bank confirmation letter will be shared after the completion of the work for your records.
A 50% deposit secures your booking, with the balance due 2 days before the shoot. Bookings are confirmed once proof of payment is received.
Photography projects are typically delivered within 7–10 working days. Videography projects vary based on complexity but generally take 10–14 working days.
Yes. Photography includes 1 round of basic edits (lighting, colour correction, cropping). Videography includes 1 round of revisions for highlight or promo reels. Additional revisions are charged at R200 per change.
Yes. Projects beyond a 30km radius of Alexandra/Johannesburg may incur a travel fee. Clients are responsible for any required permits, location fees, or entry costs.
Extended
Yes. Through our collaboration with Whohimyes Productions, we provide professional graphic design services, including branding, social media graphics, flyers, and promotional materials.
Absolutely. We partner with Whohimyes Productions to deliver modern, responsive websites on platforms like WordPress and Shopify. From portfolios to e-commerce, we ensure your online presence is both creative and functional.
Timelines vary depending on complexity. A basic website can take 2–3 weeks, while larger custom projects may take 4–6 weeks. We always provide clear timelines after the briefing.
We’ll need your logo, brand colors, content (text + images), and preferred style or references. If you don’t have everything yet, our team can assist with copywriting and design guidance.
Yes. Whether you need social media templates, posters, banners, or corporate identity work, we design visuals tailored to your project and brand.
Yes. We offer optional monthly maintenance packages which include updates, backups, and basic content changes to keep your website secure and up to date.
No. These services are quoted separately, depending on the scope of work. We ensure transparency and provide clear quotes before starting.
Definitely. Many clients request a full package photo/video coverage plus branding or a new website. Bundling services helps maintain a consistent look and story across all platforms.
Contact
Have a question about our services, availability, or process? We’re here to help. Whether you’re planning a wedding, launching a brand, or telling your story from the skies, our team is ready to bring your vision to life.
