1. Information We Collect

We may collect the following details when you use our services or website:

• Name, contact details, and project information.

• Payment and billing details (for invoicing purposes).

• Emails, messages, or files you send us.
  
  
  

2. How We Use Your Information

Your information is used to:

• Process bookings and send quotes.

• Deliver photography, videography, and related services.

• Provide customer support and respond to inquiries.

• Send invoices, receipts, or payment confirmations.

• Improve our services and communication.
  
  
  

3. Data Protection & Storage

• Your data is stored securely and is not shared with unauthorized third parties.

• Media files are retained for 30 days after delivery, after which they may be archived or deleted.

• We only keep necessary information as required by law or accounting purposes.
  
  
  

4. Sharing of Information

We do not sell or trade your personal information. Data is only shared when:

• Required to complete your booking (e.g., sharing files through cloud platforms).

• Required by law or legal processes.
  
  
  

5. Payments & Security

• Payments are accepted via EFT (Electronic Funds Transfer) only.

• A bank confirmation letter will be provided after project completion.
  
  
  

6. Your Rights

You have the right to:

• Request a copy of the personal data we hold.

• Request corrections to any inaccurate information.

• Request deletion of your data (except where we must retain it by law).